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Use Case · Real Estate · AI Workflow

A real estate agent's knowledge. As an AI workflow. 80% less time.

We migrated his qualification process into an AI system.

Use Case · Real Estate · AI Workflow
Voice Agent und Lead Scoring für Immobilienmakler
80%
Less time per lead
24/7
Initial qualification around the clock
Your process
Automated, not replaced
The problem

Every listing brings hundreds of enquiries. Most of them are a waste of time.

A real estate agent lists a property. Within hours, dozens of enquiries come in — by form, phone, email. The problem: 90% are property tourists, unfinanced prospects or enquiries with no genuine buying interest.

But every enquiry looks the same at first glance. So the team calls each one individually, asks the same questions, sorts manually. Hours are spent — on leads that will never buy.

And the one serious buyer? Waiting in the queue, treated just like everyone else.

Requirements

What a workflow must deliver for this to work:

01

Automatically receive enquiries

Phone, form, email — every channel is captured, no lead is lost.

02

Ask qualifying questions — just as the agent would

Budget, financing status, timeframe, buying intention — automatically requested, based on the agent's criteria.

03

Evaluate and score leads

Every enquiry gets a score — not by generic template, but by the logic the agent uses themselves.

04

Enrich leads

AI automatically researches: employer, LinkedIn profile, credit signals — everything that makes the lead more tangible.

05

Automatically feed and prioritise CRM

Leads land in the CRM, sorted by score. The team immediately sees who they need to call first.

06

Route to agent when needed

If things get complex or sensitive, the Voice Agent transfers the call directly to the agent. No loss of control.

The workflow

Your process. Automated.

Every good agent knows what to look for in an enquiry. Which questions to ask, in what order, and when they can tell: this is going somewhere — or not. This knowledge is in their head, not in the system. Our task: extract exactly this process, structure it and automate it. Not our logic, but yours.

01

Your qualification process becomes a system

Together we work out: which questions do you ask? In what order? What are the disqualifying criteria? When does a lead become interesting? This logic becomes the scoring model — exactly as you would do it yourself.

02

Voice Agent handles initial qualification

The Voice Agent takes enquiries and conducts the conversation — based on exactly these criteria. Financing framework, timeline, buying intention. Everything is transcribed and structurally captured. If things get complex or sensitive, the agent transfers the call directly to you.

03

AI evaluates and enriches

Based on the answers, the AI assigns a lead score — according to the rules the agent defined. In parallel, the lead is enriched: employer, LinkedIn, location, previous enquiries. An anonymous enquiry becomes a complete profile.

04

CRM prioritises, follow-ups run automatically

The lead lands in the CRM — with score, profile and conversation data. High-scored leads: immediate callback + personalised listing. Medium: automatic email sequence. Low: standard reply, no manual effort. The agent only calls leads that are worth it — and has more time for viewings, closings and their actual business.

05

We stay involved

AI is not a project with a completion date — it is an iterative process. Scoring criteria change, new patterns emerge, the market moves. We remain available as a point of contact, make adjustments and optimise the workflow continuously.

This workflow is an example — the concrete results depend on enquiry volume, industry and existing infrastructure. The logic and technology behind it, we implement individually for every industry.

Your process
Automated, not replacedExactly your qualification logic — as a system, not a gut feeling.
24/7
Initial qualification always runningVoice Agent and scoring around the clock — no lead waits until Monday.
More time
For the leads that matterFewer calls with tourists, more closings with real buyers.
Ongoing
Optimisation includedNot a one-off project — we continuously adapt the workflow.
Offer

We automate your process. Not just any process.

We sit down with you and understand how you qualify today. Which questions you ask, what you look for, when you know a lead is hot. From this we build the workflow — Voice Agent, scoring, CRM, follow-ups. All based on your logic. And then we stay involved.

Lead Qualification

AI Workflow for Lead Qualification

Your knowledge. As a system.

  • Joint development of your qualification criteria
  • Voice Agent — conducts conversations, routes to you when needed
  • Lead scoring based on your logic
  • Automatic lead enrichment
  • CRM integration and prioritisation
  • Automated follow-up sequences
  • Ongoing optimisation and adjustments

This workflow is not limited to real estate. The same logic works for any industry with high enquiry volume — automotive, trades, financial services, SaaS.

In 15 minutes you'll know three things.

  • 1How much time your team currently loses per lead
  • 2Which steps in the qualification process can be automated immediately
  • 3Whether an AI workflow makes sense for your enquiry volume